Knowledge base
Sales
Can't Get Redelivery
1
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Getting Updates to Purchases and Seasons Rewards
Monday, October 27, 2025 purchases seasons updates
General sales
1
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Location of Catalogue Vendors on Sims
Updated: Sunday, March 3, 2019 affiliate catalogue sales vendors
Legends
Item Issues
2
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How to replace a lost Legends Resource Chest yourself
Updated: Wednesday, October 1, 2025
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Renaming of Wands
Tuesday, November 24, 2020 legends naming wand wands
Inaccessible regions
1
If you are no longer able to access any parcel on a region, or are not able to access a region where the landing point currently is, please let us know the name of the region.
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Legends Region Accessibility and Landing Points
Sunday, January 12, 2025 legends region
Containers
Lost container
2
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How to replace a lost or broken container yourself
Updated: Wednesday, October 1, 2025
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How to Find your Container #
Monday, February 5, 2018
Stats Issues
Achievements
5
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How Family Acheivements Work
Sunday, January 12, 2025 achievements family
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Can you reset a missed Determined Well touch?
Monday, February 19, 2024
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Policy on Backdated Awards or Achievements
Monday, December 21, 2020 awards
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Determined Achievement
Updated: Friday, January 20, 2023 0 achievements determined reset well
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Soul War Medals
Saturday, March 30, 2019 0 achievement achievements medal soul war
General Stats
5
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I changed my name in Second Life, how do I update it in Bloodlines?
Friday, March 8, 2024 change name
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Why isn't a certain HUD icon showing on my profile?
Friday, April 28, 2023
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Metric Cache vs. Metric Reserve
Saturday, April 2, 2022 seasons
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Transferring Clan Ownership
Wednesday, February 28, 2018
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How can I move my soul?
Updated: Wednesday, May 17, 2023
Abuse Reports
Other Abuse
2
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Keep your Second Life Account Secure
New
Monday, November 24, 2025 account hacked password security stolen
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My friend was banned from Bloodlines, can they be unbanned?
Updated: Saturday, August 12, 2023 0 banned unban